FREE STUDY · 6 MIN LESSON
Six Sigma & the Organization
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Why Organizations Run Six Sigma
Check this point against current official guidance before relying on it.
- Eleven of your 100 scored questions come from this Overview section.
- The founders, the goals, the drivers — connect each to its role in quality improvement.
- Start by understanding why organizations use Six Sigma.
The Founders
Check this point against current official guidance before relying on it.
- Shewhart — control charts, the birth of SPC.
- Deming — PDCA and system thinking; Juran — the quality trilogy.
- Ishikawa — the fishbone diagram.
Goals & Drivers
Check this point against current official guidance before relying on it.
- Projects link to ORGANIZATIONAL goals — via SMART goals.
- Drivers: profit, market share, customer satisfaction, efficiency, differentiation, KPIs.
- Metrics cascade: move one level, move the whole scorecard.
Quick Self-Check
- Before the cards, answer in your head:
- Who invented the control chart — and what exactly did Juran contribute?
- Then flip the cards to confirm.